Award winning - Onboarding eLearning development


As a leading multinational dairy company owned by 13000 New Zealand dairy farmers, Fonterra is the world’s largest exporter of dairy products and employs more than 16,000 staff worldwide.  

To help uplift and improve their on-boarding/induction process, Fonterra partnered with Sysdoc to develop an eLearning solution with a design driven by the key requirements of long term sustainability, easy maintenance and high levels of learner engagement. 


Working with Fonterra’s Learning Solutions team, Sysdoc produced an interactive eLearning module tailored to meet Fonterra’s specific needs. This custom module takes learners on a journey of how Fonterra was founded and allows them to experience its unique history. Throughout the module, learners are exposed to gamification which engages them at strategic points and challenges and rewards knowledge and decision making, offering a rich learner experience. 

Learner engagement is further achieved through the use of live action video, photos, narrations, stylised graphics, and time period themed background. These elements also lift the module from being one dimensional ‘click and read’ eLearning to an interactive module. 


To design and develop this unique, client specific module. The Sysdoc design and development team used a range of cutting edge instructional design approaches. As with all Sysdoc learning projects, ADDIE underpinned all design and development for the module, whilst Design Thinking was used to ensure client involvement and buy in was achieved at all stages of the modules content and performance development. 

Custom graphics were developed using Adobe Illustrator, which were imported into Adobe Flash to be animated. These animations were then converted into sprite sheets to be used by the Phaser HTML5 game framework to produce the end user game. 


DevLearn Award This highly innovative, custom eLearning was well received. The module is a cost effective solution that has helped Fonterra achieve significant time reductions for staff on boarding and significantly improved learner engagement in the process.

The Discover Fonterra module, developed to familiarise staff with the unique history and Journey of Fonterra, won the award for ‘Best of Show Vendor’ at the 2015 DevLearn DemoFest. Receiving this peer voted award out of 93 industry leading learning solution entries from around the world was high praise indeed. Showcasing Sysdoc’s ability to provide world class learning development solutions. 

In 2016, Discover Fonterra was recognised at the LearnX Impact awards, winning Silver in the Best eLearning Design – Game category. This award recognises Discover Fonterra as an industry leading solution in the design, development and delivery of gamified learning solutions.